The boots were seldom and carefully worn.The sole on the right boot suddenly separated while walking normally on a concrete sidewalk.
Customer service offered to evaluate the problem but shipping cost back to Timberland exceeds the value of the shoes in this condition. I would not buy Timberland products in the future because of quality and price. These shoes have never been wet or subjected to any sort of shock.
The material in the sole material is possibly of inferior quality and being made in China an analysis of the material could reveal defects.The material separated apart from the adhesive.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
What I liked
What I disliked
- Poor experience will not shop there again
- Quality of product
- Reason of review:
- Bad quality
- Product or service
- Timberland Boots
- Review category
- Footwear and Clothing
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