Went to sons football match wearing my much loved timberlands. It was a severely wet day and to dry the boots I placed them beneath the radiator, when I went to wear them the following week I found that one boot had shrunk by 1cm and had come completely away from the sole, having called the uk customer services they told me that without the receipt they would not be able to do anything, I feel really cheated as these were a gift and only around 18 months old!,, I'm now left with a pair of boots that are of no use to anyone.
So much for the lifetime warranty, very poor service Timberland. NOT A HAPPY BUNNY!!
Product or Service Mentioned: Timberland Boots.
Reason of review: Poor customer service.
Monetary Loss: $180.
Preferred solution: A replacement pair.
I liked: Boots.
I didn't like: No offer of replacement.