Timberland
Reviews and Complaints
Uncaring big company
Preferred solution: Let the company propose a solution
User's recommendation: boycott Timberland
Crap. Soles fall of.
- Poor quality and over priced
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT BUY TIMBERLAND BOOTS
No recommendation
- Product is low quality
- Sold me a defective product and refused to replace
Preferred solution: Replace the boots
Sole cracking
User's recommendation: I will no longer recommend these expensive boots that fall apart on you. If you are going to charge an expensive price at least last 1 year.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuy another brand
- Appearance of product
- Poor experience will not shop there again
- Boots failing
- Poor quality and warranty policy
Preferred solution: I wont be satisfied so there is nothing that can be done.
AVOID
- Comfortable
- Lightweight
- Unreliable and would hate to be 50 miles out and lose my sole
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDont buy not a quality product anymore
- Used to be a quality product
- Quality has been downgraded dramatically
Preferred solution: replace with a new pair
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville, FloridaShoes falling apart
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlease don’t order
- Thieves
Preferred solution: Full refund
Appalling Service
Preferred solution: Deliver product or service ordered
May say a 12 month warranty but don’t count on it. Just hype.
- Comfortable
- Quality of product
- Wear out early
- Bad products
Preferred solution: Let the company propose a solution
I want to return a defective pair of workboots
Disappointed and surprise by timberland product
We are a couple and live in Rio de Janeiro, Brazil. We are very disappointed and surprised by the Timberland company.
I will report our problem below:
Four years ago, we bought two pairs of waterproof snow boots, one for each, and a backpack. I've been in a snow place three times with boots, today would be a fourth time we became boots.
I inform you that we are in San Martin de Los Andes, Argentina on vacation, and what is our surprise the two pairs of boots are in this state which as photos show. Please be advised that these boots are kept in a proper place and always clean.
When you bought this model you had the highest price and thought it was the best.
We are here now in a snowy place with no useful boots for these.
Please wait for your pronunciation to respect and arrange your product.
Sincerely your attention and look forward to urgent reply.
Maria Jose Fernandes
mjaf19@***.com
- Product is low quality
- Quality of product
Preferred solution: Let the company propose a solution
Looking for order
Preferred solution: Deliver product or service ordered
Poor materials
I purchased a pair of Timberland Pro Safety Boots maybe ten years ago. I have only worn them a couple times due to leaving the job.
They have been stored in my closet all this time. I put them on for the first time in a long time a few weeks ago and the material between the sole and the boot had completely disintegrated. The soles actually tried to fall off as I was walking. The company is taking no responsibility at all.
I will attach a photo of these boots. They appear as though I just took them out of the shoe box.
- Boots fell apart
Preferred solution: Let the company propose a solution
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You leave a pair of boots in a box more than likely in humidity and expect nothing to happen to them? *SMH*
I bought several pair, based on my good experience with them in the past. Boxed, up on a shelf in my closet, they don't suffer from "humidity", they look brand new out of the box.
Both of the last two pair, the sole splits/separates from the bottom of the boot. They have a quality issue that is going to cost them a LOT of customers.